Terms & Conditions

1. Introduction

Welcome to DECOMAT.gr.
By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

We reserve the right to modify these Terms at any time. Any changes take effect upon publication on this website.

2. Company Information

The website DECOMAT.gr is operated by:

MELLIOU KAI SIA EE
14 N. Plastira St., End of Pontou St.
Kalochori, 570 09, Thessaloniki, Greece
Tel: +30 2310 512 818
VAT No.: 091244314
Tax Office: A’-B’ Thessaloniki

3. Formation of Contract

The presentation of products on the website constitutes an invitation to submit an order and not a binding offer.

A contract is concluded only when:

  1. The customer submits the order, and

  2. The company confirms acceptance of the order via email.

The customer must be at least 18 years old. If under 18, use of the website must be under parental or guardian supervision.

4. Product Information & Pricing

  • Product descriptions and images are provided for informational purposes.

  • Prices displayed are final product prices.

  • Shipping costs are calculated separately during checkout.

  • The company reserves the right to correct pricing errors.

5. Payment Methods

Payment may be made via:

  • Credit/Debit Card (Visa, Mastercard)

  • Bank Deposit

  • Payment at Warehouse Collection

Card payments are processed through secure payment providers. Card details are not stored by the company.

6. Delivery

The company undertakes to deliver ordered products within ten (10) working days unless otherwise stated.

Risk of loss or damage transfers to the customer upon delivery.

Delivery times are estimated and may vary due to circumstances beyond our control.

7. Right of Withdrawal

Consumers have the right to withdraw from the purchase within 14 calendar days from the date of delivery.

To exercise this right:

  • The customer must notify the company in writing (email).

  • The product must be returned unused, in original packaging.

  • Return shipping costs are borne by the customer.

Refunds are issued within 14 calendar days from receipt of the returned goods.

8. Limitation of Liability

The website is provided “as is” without warranties of uninterrupted or error-free operation.

To the extent permitted by law, the company shall not be liable for indirect or consequential damages arising from:

  • Use or inability to use the website

  • Delays due to force majeure

  • Actions of third parties

Nothing excludes liability where prohibited by law.

9. Intellectual Property

All content on DECOMAT.gr (texts, logos, images, design, software) is the intellectual property of the company and is protected under Greek and EU law.

Reproduction or redistribution without written permission is prohibited.

10. Personal Data Protection

We process personal data in accordance with applicable Greek and EU data protection laws (GDPR).

Personal data is collected solely for:

  • Order processing

  • Customer communication

  • Legal compliance

  • Marketing communications (only with consent)

Data is not sold or disclosed to third parties except where required by law or necessary for order fulfillment (e.g. shipping providers, payment processors).

Customers have the right to access, correct, or delete their personal data by contacting:
contact@decomat.gr

11. Governing Law & Jurisdiction

These Terms are governed by Greek law.

Any disputes shall fall under the jurisdiction of the courts of Thessaloniki.

Contact Information

MELLIOU KAI SIA EE
14 N. Plastira St., End of Pontou St.
Kalochori 570 09, Thessaloniki
Tel: +30 2310 512 818

Business hours: Monday–Friday, 08:00–16:00